BUSINESS EFFICIENCY SERVICES

BUSINESS EFFICIENCY SERVICES

Overview

Business Efficiency Services builds, deploys and manages computer systems which make business processes more effective and profitable. We have a proven track record as a provider who understands client needs and provides solutions to exceed these expectations. We provide services which includes the following: Integrated bespoke CRM development, web presence, social media management and online advertising ensuring effective digital presence for businesses across the web and social media platforms.


Online Marketing

Focus is put on delivering affordable social media management and online marketing to businesses of any size. Services are tailor made to suit your business needs. The exponential growth of social media and digital platforms allowed for the inclusion of these services into our current business model, which gives BES a holistic approach to maintaining and promoting a business’s online presence.

Focus Areas:

Lead Generation
Conversion Tracking
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Google Adwords

  • Search Campaign
    • Keyword Analysis
    • Keywords Strategy
  • Gmail Advertising
    • Competition Analysis
    • Content Creation
  • Remarketing
  • Display Network Campaigns

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Social Media

  • Social Media Management
    • Content Creation
    • Community Management
  • Social Media Advertising
    • Lead Generation
    • Website Traffic
    • Brand Awareness

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Live Dashboard

  • Live advertising report
    • See how much as been spent on advertising
    • See social media advertising results
  • Conversion tracking
    • How many conversions have occurred
    • Cost per conversion
    • Conversion verses ROI

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ROI Analysis

  • Google Adwords Report
    • Profit vs Spend analysis
    • Conversion Analysis
  • Social Media Report
    • Lead Generation Analysis
    • Audience Analysis
    • Competitor Analysis


Website and Intranet Development

The shift in consumer buying behaviour to digital platforms has lead businesses to increase their brands presence allowing for more engagement and ultimately increases sales. BES creates websites based in the latest web technologies ensuring websites are hosted and maintained in a secure environment ensuring high availability of the site.

Multi-Platform
Mobile Optimised
Custom Development
Hosted Websites
Content Management System
Integration

Custom CRM

BES develops and maintains, on behalf of clients, bespoke and comprehensive query logging systems across multiple industries. We specialise in:

  • Web based system
  • Role-based permission structure
  • Query logging
  • Query auditing
  • Correspondence tools including
    • SMS– including the ability to automatically pull SMS into the CRM system and attach it to the relevant query
    • Email – including the ability to automatically pull email into the CRM system and attach it to the relevant query
  • Telephony integration for call recording and caller identification
  • CRM functionality including full profiling of customers
  • Advanced integration capability including SFTP, manual file upload and API
  • Auto-dialler functionality
  • Comprehensive reporting including reporting dashboards

CONTACT US

  011 554 1900

  info@csogroup.co.za

 2 Augrabies Rd, Vorna Valley, Midrand, 1686